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Episode 1715:
Christine Comaford reveals a neuroscience-backed strategy to shift your team from fear to engagement, boosting productivity and innovation. By leveraging the brain’s natural response systems, leaders can foster trust, safety, and belonging, three key elements that drive lasting performance.
Read along with the original article(s) here: https://smarttribesinstitute.com/proven-brain-method-engage-team/
Quotes to ponder:
"When people feel they belong, are safe, and that they matter, they will give you their all."
"The brain is a social organ. Its reactions are profoundly shaped by social interactions."
"We can’t change our behavior unless we feel safe."
Episode references:
Your Brain at Work: https://www.amazon.com/Your-Brain-Work-Strategies-Distraction/dp/0061771295
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[00:01:00] This is Optimal Work Daily. The proven brain-based method to empower and emotionally engage your team. By Christine Comerford of SmartTribesInstitute.com. Many people have the wrong idea about business leadership. They think that if their people do as they are told, they must be great leaders. Anyone who deviates gets attacked.
[00:01:22] Never mind that their people are walking around stuck in fear. Or they may feel that they are the shining light that rescues everybody from a terrible fate. Unfortunately, this paradigm tends to have people feeling used up and burned out really quickly. We've seen the enemy, and it's us. The problem in either case is that both types of leaders require a victim. In the first case, the leader becomes the persecutor and is willing to target one of his own people as a victim and throw them off the island.
[00:01:51] In the second case, the leader is making the rest of the world act as victims and persecutors. Do you see the problem with these scenarios? Neither is really attractive to potential customers. Both keep not only the organization itself, but also its stakeholders stuck in the tension triangle. Both keep the organization rooted in critter state. Critter state happens when people are so concerned for safety, their own, their teams, their organizations, the world,
[00:02:18] that they cannot take the kind of chances that successful people take to grow. But there's good news. Fresh evidence for the problems critter state creates and the benefits smart state produces have been researched by HeartMath Institute. Quote, Of the many new scientific perspectives that emerged from the 20th century, one of the most profound is that the universe is wholly and enduringly interconnected and coherent.
[00:02:42] From Coherence, Bridging Personal, Social, and Global Health by Roland McCready, Ph.D. So, if your people are living in the tension triangle, in the fear and helplessness of the victim, in the overwhelm of the rescuer, or in the anger and hopelessness of the persecutor, that's what they're bringing to the party, and that's the type of customer you'll attract. And that's the energy you'll perpetuate across your company.
[00:03:07] HeartMath Institute has taken a scientific approach to proving what has long been held as truth in the realm of spirituality. HeartMath measures what happens when we are aligned, coherent, versus when we're running on fear, or as I call it, critter state. They have defined a state of coherence that is measurable and supports optimal health and well-being. It's remarkably similar to what I call the smart state, and the benefits are profound.
[00:03:32] So, how do we move ourselves and lead our organizations to a state that is more coherent? The first way is to practice. Mindfulness meditation practices have been correlated to reduced stress and increased alignment. Another way is to stay in inquiry mode. As Stephen Covey said, and St. Francis of Assisi before him, quote,
[00:03:57] I'd like to add that if you truly seek to understand, if you stay in inquiry mode, much of the time the answers become apparent to yourself and the team, so you never need to worry about being understood. Focus everyone on what they want. Here's a quick reminder of one of my favorite tools, the outcome frame. This is incredibly useful for situations when someone is determined to stay in the tension triangle, either as a victim, a persecutor, or a rescuer. First question. What would you like?
[00:04:27] Variations on this question include, what are we really trying to achieve here? If I could wave a magic wand in this situation, what outcome would we get? This question takes the focus off of the fear, off of the problem, and onto solving. Training the brain to solve problems is a great way to increase coherence. What will having that, the outcome from the previous question mentioned, do for you, or for us, if we're talking about the organization? Variations on this question include,
[00:04:56] what would be really great about doing or having that? If we were really successful and achieved that outcome, what else would be better? This question, when repeated, trains the brain to think at a higher or more global level and to think about consequences. We don't just want to increase sales. We want to grow the company. We don't just want to grow the company. We want to achieve our mission and solve X problem. When, where, and with who do you or we want this?
[00:05:25] This question takes the outcome from the lofty land of the big picture produced above, down to our everyday reality. I usually ask the question in pieces based on what information might be missing from the discussion so far. For example, if the organization's mission is world peace, that's a pretty lofty goal. The team member you're speaking with will need some questions to bring it down to small, achievable steps. And we need small, achievable steps to get out of victim.
[00:05:50] So, I might start with the question, what's the smallest part of creating world peace, or whatever outcome is being discussed? Would you be able to achieve and have it still be meaningful? Then I'd ask some more questions to understand the specifics of the when, where, and with whom. How will you know when you have it? Like the previous question, this question also brings us into day-to-day reality. How will you know that the outcome has been achieved? Sometimes it's obvious, but often the proof is a bit elusive.
[00:06:19] It might be a feeling or a noticing. It helps us to achieve goals when we can clearly name some tangible way that we'll know it's done. Lastly, we want to know a little about what's under the hood. So, the question you can ask is, what of value might you risk or lose if you achieve that outcome? Variations include, so what might go wrong if you got that? What would you need to give up in order to have that? This helps us to get present to the cost of the outcome, the investment we may need to make
[00:06:47] in time, money, energy, or heart to get what we want. The outcome frame is rich and complex. I've talked about it before and will again. You just listened to the post titled, The Proven Brain-Based Method to Empower and Emotionally Engage Your Team by Christine Comaford of SmartTribesInstitute.com. What does it take to lead like a superhero?
[00:07:13] Find out on the Superhero Leadership Podcast, hosted by Marvel's former CEO and legendary turnaround expert, Peter Cuneo. Each week, Peter is joined by top performers from business, media, and beyond. Leaders who have mastered the art of impact, resilience, and vision. Together, they explore Peter's 32 leadership essentials, revealing what it really takes to rise, inspire, and lead with purpose.
[00:07:40] Check out the episode with Michael Fabiano, president of ESG News, who offers candid insights on how leaders can run towards challenges and drive innovation in resistant cultures, embrace lifelong learning to stay ahead of disruption, and create environments where bold ideas thrive. If you want to level up your leadership, this is your blueprint. Search Superhero Leadership wherever you get podcasts.
[00:08:38] And a big thank you to Christine. She is a leadership and culture coach, serial entrepreneur, and New York Times bestselling author of three books, Power Your Tribe, Smart Tribes, and Rules for Renegades. For over 30 years, she's helped leaders navigate growth and change by specializing in applied neuroscience, which helps her clients achieve tremendous results in record time. As an entrepreneur, she built and sold five companies with an average ROI of 700%,
[00:09:05] and she was a software engineer in the early days of Microsoft and Apple. So come by SmartTribesInstitute.com to learn a lot more and check out their resources, and I do have that linked for you in this episode's description and at oldpodcast.com. But that is it for today. I thank you so much for listening, being with me each and every day, and that is, of course, how we can keep this show going for you. So have a great rest of your day, and I'll be back again tomorrow, where your optimal life awaits.




