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Episode 2059:
Molly Fletcher shares practical ways to stay composed and effective when negotiations become emotionally charged. By grounding conversations in facts, refusing to internalize rejection, and stepping back with curiosity, she shows how emotional balance can lead to stronger communication, better outcomes, and more meaningful connections.
Read along with the original article(s) here: https://mollyfletcher.com/emotional-negotiating/
Quotes to ponder:
"Facts are the bedrock of negotiating."
"Gratitude forces us to shift our mindset."
"When the other side expresses resistance or hostility, and we respond with curiosity and openness, we move away from personalities and toward understanding the problem."
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