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Episode 2132:
Christopher Dollard shares how a simple assertive communication formula, starting with "I feel" and "I need," transformed his relationship with a difficult manager. He explains how giving feedback this way keeps the other person from getting defensive and builds healthier working relationships, a piece of career advice that pays off far beyond the workplace.
Read along with the original article(s) here: https://www.gottman.com/blog/effective-feedback-workplace/
Quotes to ponder:
"Because I used this assertive style, my manager listened and didn't get defensive."
"In the months that followed, my manager not only treated me with more respect and offered more constructive feedback and direction, but our conversation also caused that manager to treat other employees the same way."
"When we did fight, we fought in a healthy way."
Optimal Work Daily is a daily career advice podcast where we narrate the best articles on productivity, entrepreneurship, and work-life balance, read to you by a professional narrator so you can grow your career a little more every day.
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