465: [Part 1] The Philosophy of Great Customer Service by Derek Sivers on Management Tools & Entrepreneurship

Derek Sivers shares the philosophy of great customer service. This is part 1 of 2.

Episode 465: [Part 1] The Philosophy of Great Customer Service by Derek Sivers on Management Tools & Entrepreneurship

Originally a professional musician and circus clown, Derek Sivers created CD Baby in 1998. It became the largest seller of independent music online, with $100M in sales for 150,000 musicians. In 2008, Derek sold CD Baby for $22M, giving the proceeds to a charitable trust for music education.
He is a frequent speaker at the TED Conference, with over 5 million views of his talks.
Since 2011 he has published 34 books, including “Anything You Want” which shot to #1 on all of its Amazon categories.

The original post is located here: https://sive.rs/cs 

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Dan W

From podcasts to videos and radio campaigns, Dan Weinberg makes his living through voice acting. He hosted Optimal Finance Daily from 2016-2020 and has been the host of Optimal Startup Daily since October 2020. When he's not behind the mic, he spends his time with his wife and two daughters, going to Pittsburgh Pirates games, planning their next trip to New York City, and visiting the beach.